Returns & Exchanges

Due to the delicate nature of our handcrafted pieces, we only accept returns for items damaged during shipping. If your item arrives damaged, please contact our team within 7 days of delivery for return instructions.

We do not accept returns for change of mind or wear and tear.

Rewiring Service

The wire frame is designed to showcase the stone’s beauty and requires careful handling. Over time, the frame may wear, and we offer a rewiring service to restore your Wise Rock. Visit our Shop to arrange a rewiring service.